Customer Rewards & Points
All CAPNCOG'S customers may earn rewards points. VIP membership is not required to earn points.
- Earn 1 point for every cumulative $5 of eligible paid spending in your CAPNCOG'S purchase history, including tips. Eligible amounts carry forward across separate purchases; each transaction does not need to reach $5 on its own.
- Example: Spend $3 on one order and $2 on another, including any eligible tips, and earn 1 point once the combined total reaches $5.
- The portion of a transaction paid with CAPNCOG'S Store Credit does not earn points.
- Rewards Points and Store Credit are separate programs. Points have no cash value and are not cash back.
- Points may be redeemed toward eligible CAPNCOG'S VIP or VIP+ membership benefits and offers made available by CAPNCOG'S.
- Refunded purchases reduce the customer's cumulative eligible spending and may cause previously earned points to be reversed or adjusted.
- If points from a purchase were already redeemed before an otherwise eligible voluntary return, CAPNCOG'S may issue that voluntary return as Store Credit instead of a cash refund. This does not limit warranty remedies or rights required by law.
Warranty & Workmanship
- CAPNCOG'S custom Ethernet cables include a lifetime workmanship warranty.
- Repair services include a 30-day workmanship warranty with one workmanship reattempt when applicable.
- Wrong-size cable orders may qualify for replacement within 15 days.
- Malware removal is excluded from the repair workmanship warranty.
- Customer tampering or unauthorized modification may void applicable workmanship coverage.
Policy Updates
CAPNCOG'S may update customer policies as programs and services develop. The current published policy applies to future transactions from its effective date, subject to any rights or obligations required by law.
Effective: October 5, 2026